At ReadyMix.sa, your privacy is our priority. We are committed to protecting your personal data and ensuring a safe and secure user experience. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, mobile applications, and services. By using ReadyMix.sa, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when using our platform, including:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (where applicable)

1.2 Non-Personal Information

We also collect non-personal data for analytics and system improvements, such as:

• Browser type and version
• IP address
• Device details
• Pages visited and time spent on the website
• Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Connect Buyers and Sellers through our business directory platform
• Facilitate communication and transactions between users
• Process payments and send transaction-related notifications
• Respond to inquiries and provide customer support
• Improve website performance and user experience
• Send promotional updates and service announcements (you may opt out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share information in the following cases:

• With Sellers and Buyers: To facilitate communication or transactions when you show interest in a service or listing.
• Service Providers: With trusted third parties for hosting, payment processing, customer support, analytics, or technical services.
• Legal Requirements: If required to comply with laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or business restructuring.

4. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the information we hold about you
• Request corrections to inaccurate data
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications via the unsubscribe link

For privacy-related requests, contact: info@readymix.sa

6. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. These may include:

• Session Cookies: Maintain login status
• Analytics Cookies: Monitor website performance
• Advertising Cookies: Display relevant ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. Security

We use industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we strive to safeguard your information, no system can guarantee complete security.

8. Account Deletion and Data Removal

You may delete your account and associated data at any time by:

1. Opening your Profile Settings
2. Selecting Delete Account

Once deleted:

• All personal data will be permanently removed
• You will lose access to your account and all its information
• Data cannot be recovered
• We will not retain any copies of your information

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.

10. Children's Privacy

ReadyMix.sa is intended for users aged 18 and above.

We do not knowingly collect personal information from minors. If such data is discovered, we will remove it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant updates will be communicated through website notices or email. Continued use of our platform indicates acceptance of the revised policy.

12. Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy, you may contact us at:

• Email: info@readymix.sa
• Phone: 0560228866